Inactive Account message?

davidjayjackson
Affiliation
American Association of Variable Star Observers (AAVSO)
Thu, 10/30/2014 - 17:56

Howdy,

For some reason I am getting a "This account is inactive" message when I try to log in?

But if a request a password change I can get in but if I go back out and try to get back in I get the same error message....

 

Tx,

David

HNL
Affiliation
American Association of Variable Star Observers (AAVSO)
inactive messages

Hi: Don't feel bad.   these things happen to me all the time.  At least you can know that you are not alone. Hopefully someone will notice if there is a problem somewhere.  Best and keep up with the web.  Best HNL

willmcmain
Affiliation
American Association of Variable Star Observers (AAVSO)
Sorry about that David. We

Sorry about that David. We had a bug where people were randomly getting set to inactive, and you got caught in it. I've reactivated your account, and the bug has been fixed, so you shouldn't have this problem again.

pei
Affiliation
Astronomisk Selskab (Denmark) (AS)
Hi.
I have the same problem

Hi.

I have the same problem as David. Could you solve that too, please?

Eigil Pedersen, Denmark.

 

davidjayjackson
Affiliation
American Association of Variable Star Observers (AAVSO)
William,
Thanks for taking

William,

Thanks for taking care of that.

One other "bug" is for some reason Grome is displaying the editing area( like this) as a black box. I'm not having any probems FireFox.

 

Thanks again,

David (JDAC)

willmcmain
Affiliation
American Association of Variable Star Observers (AAVSO)
David: Try clearing your

David: Try clearing your browser cache--I fixed this bug yesterday, so if you're still seeing it it's probably becuase you have an old version of the page cached.

Eigil: I've marked your account as active as well, you should have no problems logging in.

davidjayjackson
Affiliation
American Association of Variable Star Observers (AAVSO)
William,
Thanks for reminding

William,

Thanks for reminding me about the cached, that fixed it.

TX

David